Account Manager Retail ( m/f/d)

Your Role

You will drive growth across key retail accounts in Central Europe by managing strategic partnerships end-to-end. This is a hands-on commercial role where you own the full customer lifecycle, from pipeline building to execution and long-term development.

You are not just managing accounts. You are responsible for growing them.

• Own and execute the retail strategy across Central Europe for assigned key accounts
• Build, manage, and convert a strong commercial pipeline
• Lead full Key Account Management scope:
  • Innovation pipeline development
  • Pricing negotiations and margin steering
  • Forecasting and demand planning
• Develop and implement clear Customer Development Plans to drive sustainable growth
• Strengthen customer relationships and ensure close proximity to decision-makers
• Coordinate cross-regional retail initiatives across Europe
• Lead and align cross-functional account teams to deliver on customer priorities
• Drive smooth transition of new wins from scale-up to full production
• Track performance against targets (Sales, Gross Profit, win rate) and take corrective actions
• Manage pricing agreements, rebates, credit and account budgets within guidelines
• Handle and resolve customer complaints quickly and effectively
• Act as the main point of contact for customers and ensure strong internal alignment
• Ensure compliance with ESG, regulatory, and internal guidelines

About You

• Degree in Business, Sales, Marketing or a related field
• Solid experience in B2B Sales or Key Account Management (Food &Beverage industry)
• Proven track record managing complex accounts in a retail environment
• Extensive experience working with or for retailers, combined with a strong understanding of retail customer needs, organizational structures, and business processes.
• Strong commercial skills: pricing, negotiation, forecasting
• Ability to manage multiple stakeholders across regions and functions
• Fluent in English and German, French is a plus